For immediate assistance please consult our FAQ page.
If you're unable to find the answer you need, please call 800-701-5161 (M-F, 8am-6pm CT) or
e-mail customer service.
Arbitration is supposed to be cost-effective and efficient, but this has been far from the reality for many plaintiffs in the post-Epic Systems world. Challenges include: defendants who do not pay their fees; a roster of defense-friendly arbitrators; scheduling delays; the inefficiency of individually arbitrating multiple cases raising the same issues; among others. NELA lawyers discuss these challenges with high-level administrators at AAA and JAMS and formulate potential solutions.
Michele R. Fisher Michele R. Fisher is a partner at Nichols Kaster whose practice is primarily dedicated to national wage and hour class and collective action litigation. She has represented over a hundred thousand employees seeking to recover overtime pay, minimum...MoreMichele R. Fisher is a partner at Nichols Kaster whose practice is primarily dedicated to national wage and hour class and collective action litigation. She has represented over a hundred thousand employees seeking to recover overtime pay, minimum wages, and commission payments. She has successfully handled numerous jury trials and arbitrations. Ms. Fisher is a member of the firm’s management committee and the chair of its Business Development and Marketing Groups, which originate class and collective actions and market the firm. Ms. Fisher is a regular speaker at local and national conferences, routinely acts as an author and editor for wage and hour publications, and is active in several organizations. She is the co-chair and a faculty member of the Practicing Law Institute’s Wage & Hour Litigation and Compliance conference, the Co-Chair of the ABA Federal Labor Standards Legislation Committee, and a chapter editor for BNA’s Wage and Hour Laws: A State-by-State Survey. Ms. Fisher has also served as the Co-Editor-in-Chief of the ABA Federal Labor Standards Legislation Committee’s Midwinter Report, and an editorial board member for BNA’s Fair Labor Standard Act Treatise. She has been named to the Super Lawyers, Top Women Attorneys, and Rising Star lists repeatedly, is a member of the Top 100 National Trial Lawyers, and a Lawyer of Distinction. Ms. Fisher provides pro bono representation for the Children’s Law Center. Collapse
Justin M. Swartz Justin M. Swartz, a partner at Outten & Golden LLP and Co-Chair of its Class Action Practice Group, represents employees in class action wage/hour and discrimination cases, as well as individual discrimination cases and other employment matters. He...MoreJustin M. Swartz, a partner at Outten & Golden LLP and Co-Chair of its Class Action Practice Group, represents employees in class action wage/hour and discrimination cases, as well as individual discrimination cases and other employment matters. He is also Co-Chair of the firm’s Public Interest Committee and a member of its Lesbian, Gay, Bisexual & Transgender (LGBT) Workplace Rights Practice Group and its Discrimination and Retaliation Practice Group. Mr. Swartz currently represents workers in overtime lawsuits against CVS, Boston Market, Bovis, E*Trade, Family Dollar, TD Ameritrade, Key Bank, Starbucks, JP Morgan Chase, Gristede’s, Duane Reade, Tyson Foods, and other major companies. Mr. Swartz also represents thousands of restaurant workers in overtime and tip theft cases, low-wage cleaning workers in their claims that large contractors failed to pay them overtime compensation for their work cleaning buildings around Ground Zero in 2001, and entertainers and servers who have worked at Scores and Penthouse Executive Club nightclubs. Among his recent employment discrimination matters are discrimination claims against companies that have refused to hire minorities with criminal records, including an EEOC charge against Madison Square Garden; systemic gender discrimination claims against a major utility company; and several individual race, gender identity, sexual orientation, and national origin discrimination cases. He has represented hundreds of female and African American stock brokers in nationwide discrimination class action lawsuits against the country’s leading brokerage firms, including Merrill Lynch, Bank of America, Goldman Sachs, and Smith Barney. Collapse
Ann Lesser Vice President of AAA
Kimberly Taylor Chief Legal and Operating Officer of JAMS
April 12, 2019
Program Titles and Supporting Materials
This program contains the following components:
Arbitration Administrators Hear From NELA Lawyers - Audio
Arbitration Administrators Hear From NELA Lawyers - Paper
How To Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed
internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like.
Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.
If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below).
If electing credit for this program, registrants in jurisdictions not listed below will receive a
Certificate of Completion that may or may not meet credit requirements in other jurisdictions.
Where applicable, credit will be only awarded to a paid registrant completing
all the requirements of the program as determined by the selected accreditation authority.